We welcome you to the website www.aghne.com created by the company under the trade name “VICTORIA PATOUKIAN” and with the distinctive title “AGHNE” (hereinafter “AGHNE”) and thank you for your visit. Before proceeding to use our website, please carefully read these Terms &Conditions that govern its access and use.

Accessing the website and making online purchases implies the conclusion of a legally binding agreement with our company. By using the website, you unconditionally accept all the terms that follow.

At the same time, we encourage you to familiarize yourself with the Privacy Policy, which provides information regarding the management of your personal data, the purposes of processing and your rights.

Customer Service

If you have any questions regarding the placement of an order or need clarification, you can contact us via the contact form on our website before proceeding with your purchase.

Content & Intellectual Property

The content of the website www.aghne.com includes information, data, software, trademarks, photographs, graphics, videos, texts, images and sounds (hereinafter referred to as "Content"), which are the intellectual property of AGHNE or third parties collaborating with it. This content is protected by Greek, European and international legislation on trademarks, intellectual and industrial property.

Any form of use, copying, modification, republication, commercial exploitation or reproduction of the content, in any way and for any purpose, without the prior written permission of AGHNE is strictly prohibited.

Returns & Replacements

If a product does not meet your expectations, is defective or incorrect, you can return it according to the terms described in the "Product Return Policy" section.

Unauthorized use of the products and content of the website for inappropriate purposes is a violation of the copyrights of AGHNE and its partners.

Social Network Functions

Our website includes social network functions, such as icons that connect you to external platforms (Facebook, Instagram, etc.).

Important information
If you choose to use these functions, you will be redirected to third-party websites that are not under the control of AGHNE. AGHNE's terms of use and privacy policy do not apply to these websites. We recommend that you carefully read the respective privacy policies of each social network before using them.

Continued Use

The use of our website implies full acceptance of the terms and conditions described above.

AGHNE reserves the right to modify the Terms of Use at any time, without prior notice. Continuing to use the website after any modifications means that you automatically accept the changes.

Modification of Terms & Conditions

AGHNE is committed to the continuous improvement and upgrade of its website www.aghne.com and its products. In this context, it may proceed with modifications or renewals of these Terms & Conditions, in order to ensure compliance with current legislation and applicable law.

GDPR Compliance

These Terms & Conditions are fully harmonized with the General Data Protection Regulation (EU 2016/679 – GDPR), ensuring the protection of the personal data of our website users.

AGHNE reserves the right to unilaterally modify or update the terms governing transactions through the website, without prior notice. Any modification shall enter into force upon its publication on the website. Continued use of the website after any change constitutes unconditional acceptance of the new terms.

Termination of Rights

AGHNE reserves the right to revoke or terminate any of the rights granted under these Terms & Conditions, with or without prior notice.

Legal Provisions & Rights

No creation of legal relationships
Nothing in the Terms & Conditions shall be construed as creating a relationship of representation, agency, partnership or other form of joint venture between the users and

Reservation of Rights

The failure of AGHNE to enforce any provision of these terms and conditions shall not constitute a waiver of its right to enforce it in the future.

Partial Invalidity of Terms

If any provision of these terms is found to be invalid or unenforceable by a court or other competent body, this shall not affect the entirety of the Terms & Conditions. In such case, the invalid provision shall be modified so as to reflect, to the greatest extent possible, the original intent of the parties.

Κey Terms

Before analyzing the individual sections of our website, it is important to briefly explain certain key terms used therein.

Definitions

• “Content”: All information, data, software, distinctive titles, photographs, graphics, videos, texts, images, sounds and any other element appearing on the website.
• “Conditions”: The general terms and conditions of sale set forth in this document.
• “Agreement” or “Contract”: The distance sales contract concluded between AGHNE as a supplier and you as a consumer, through our online store, without the physical presence of the parties.
• “Payment Card”: The credit or debit card used as a means of payment for your orders.
• “Delivery Area”: Greece and the countries of the European Union.
• “Goods - Products”: The products you order from our website, including their parts or accessories.
• “Information System”: Any mechanism used to create, send, receive, store or process electronic communications.
• “Order”: The electronic request to purchase products by completing and submitting the Order Form.
• “Notifications”: Announcements, updates and communications sent via email or published on the website.
• “Order Form”: The form completed electronically to place an order.
• “Contact Form”: The form completed and submitted electronically to communicate with our company.
• “Regulations”: The legal provisions on consumer protection and online shopping.
• “Website”: Our company’s online presence, currently accessible at www.aghne.com.

Your Account

By using our website, you agree to:
- Provide true, accurate, complete and valid personal information when creating and maintaining your account.
- Update your information immediately in the event of a change, so that it remains accurate and complete.

Providing incorrect or incomplete information may result in suspension or cancellation of your account, as well as restriction or denial of access to our services.

Security & Password Management

To access your account you need:
- Username (email or username)
- Personal Secret Password (password)

These codes ensure your exclusive access to your account. You have the ability to change your password as often as you wish.

You are solely responsible for maintaining the security of your account. Any activity on your account is considered your own responsibility. In case of loss or leakage of your password, you must notify us immediately via the Contact Form.

Recommendations for your security

✔ Change your password regularly.
✔ Avoid easily detectable passwords (e.g. date of birth).
✔ Notify us of any unauthorized access to your account.

AGHNE is not responsible for unauthorized use of your account due to negligence on your part.

Transaction Privacy

Preserving the confidentiality of your transactions is a fundamental principle for us. The same basic principles that govern commercial transactions in physical stores apply to our
online platform. All information you provide as a user-member of our website is considered confidential and is used exclusively in the context of our services.

Access to Information

• Only authorized employees have the right to access your transaction data and only when necessary, such as for processing orders, responding to requests or providing support.
• We collect only the absolutely necessary information, in accordance with the purposes described in detail in our Privacy Policy.
• Your data is managed exclusively by the specialized personnel of our company and cooperating companies that perform the processing on our behalf, under strict confidentiality conditions and in accordance with our instructions.

Data Sharing

• In cases of cooperation with external providers (e.g. advertising services), we may share information with selected partners of ours, in order to provide you with relevant information or promotional material.
• In order to execute orders, the transmission of data to third parties, such as suppliers, carriers or product return services, may be required.

Personal Data Protection

The company does not disclose your personal data to third parties, unless:

• You have been previously informed and have given your consent (where required).
• There is a legal obligation to notify competent authorities.
• The notification is necessary to fulfill the services you have requested (e.g. sending newsletters, processing payments, product distribution).

Orders: Terms & Conditions

These terms govern the purchase of products from our website www.aghne.com, exclusively through electronic transactions.

Purchase Process

• Aghne undertakes the sale of the products included in your online order, provided that it has been accepted by us.
• No order is considered complete until you receive official confirmation via e-mail.
• In the event of a typographical error or omission in any document or information we provide, we reserve the right to make corrections, as long as the change does not materially affect the purchase contract.

Rights & Restrictions

• We reserve the right to refuse or cancel orders in cases of inability to execute, incorrect prices or unavailable products.
• Prices and offers may change without notice, unless your order has already been confirmed.

By completing your purchase, you accept the terms governing the transaction, as described on our website. For more information, please read our Privacy Policy and Terms of Use carefully.

Orders

The quantity and description of the products you order are expressly specified in your online order. Acceptance of orders is at our sole discretion, with the right to withdraw from any contract. As a rule, orders are accepted if:

The products are available.

• The order reflects the current prices.
• It is within the delivery area.
• Your payment has been approved or another payment method has been agreed.

You are solely responsible for the accuracy of your order details, as well as for providing all necessary information. In addition, sufficient time is required to execute the contract, in accordance with the section "Order execution time".

We reserve the right to modify product specifications in accordance with applicable legal provisions and European directives.

Prices & Taxes

You agree to pay the full amount of your purchases, as well as any applicable taxes for orders outside the EU. The prices displayed on our website include VAT but do not include shipping costs, which are calculated separately and displayed in the Shipping Costs Guide.

In the event of a price change, the customer pays the amount in effect at the time of the order. Taxes and duties are not included in the final purchase price when shipping is made via an international trade agreement DDU ("Delivered Duty Unpaid"). The final cost is determined by the local customs office, so it is recommended to consult the applicable provisions in your country.

Order Submission & Customer Obligations

By submitting an order through our website, you declare that you are at least 18 years old and legally capable of entering into binding contracts, in accordance with the Civil Code.

• You agree to provide accurate postal and contact information, solely for our communication with you regarding the order.
• The ordering process follows specific steps, while you have the ability to correct any errors before final submission.
• If you do not provide the required information, it may not be possible to complete your order.

Contact

For any reason you wish, you can contact us by phone at 216 8099599 from Monday to Friday 10.00-17.00, or via email hello@aghne.com.

Thank you for visiting the aghne website and online store.